Hostel Guesthouse Casitas Kinsol - Cheap affordable rooms and cabins for rent in Puerto Morelos - family and pet friendly - Vacation rentals on the Mayan Riviera - Mexico - 25 minutes from Cancun airport and 2 miles from the beach - A Friendly and Family Atmosphere

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For immediate assistance, call us in Mexico at + 52 998-206-9152

 

 

FAQ - FREQUENTLY ASKED QUESTIONS

 

 

- What types of payment methods do you accept?
-
Where can I get or exchange Mexican Pesos?

- How long is it from Cancun international airport to Casitas Kinsol?

- Do we need a car to get to Casitas Kinsol and back to Cancun city itself and airport?
- Do you provide airport transfer or shuttle?

- How far is the beach? How much does the transportation cost?

- What do I need to bring?
-
Do I need to bring electrical adapters?

- What about laundry?
-
Is there a large supermarket near Casitas Kinsol?
-
Are there golf courses close to Casitas Kinsol?
-
How many occupants are allowed?

- Do you provide linens and towels?
- Is there a curfew? Is there a lock-out?

- Do you have lockers?

- Is there a restriction on bringing pets?
- I plan on bringing my dog - Are there vets in Puerto Morelos?

- Is Puerto Morelos a safe and secure place?
-
Is it safe to drink the water?
-
Are there doctors & hospitals close by?
-
Are there people around who speak English?
-
Where can we worship God?
-
Where is the closest embassy?

- What about taxis?

- What about tipping?

- What about phone services?

- Will my mobile phone work in Puerto Morelos?

- How to dial a mobile phone in Mexico?

- Will my GPS work in Puerto Morelos?

- What is the time zone in Puerto Morelos?

- What is the weather in Puerto Morelos?

 

 

What types of payment methods do you accept?

 

Cash is very welcome, either US Dollars or Mexican Pesos - preferably Mexican Pesos. Deposits onto checking or savings accounts in Mexico or in the US can be accommodated: the banks are either Bancomer or Wells Fargo. Paypal is also accepted; however a %3.00 to 4.00% Paypal fee may apply. You can also book our rooms through www.AirBnB.com or IWB and pay with a debit/credit card.

 

 

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Where can I get or exchange Mexican Pesos?

 

The US Dollars are accepted almost everywhere; however the exchange rate can vary widely from place to place. Avoid to change US Dollars at the airport as the rate is very low.
The traveler checks are not widely accepted: only some exchange places and some banks (mostly the major branches of some cities). Almost no business accepts the traveler-checks.
The best way to get some Pesos is to order them with your bank before you leave home; some 1,000.00 Pesos is plenty of money to start with (so that you do not have to exchange some Dollars at the airport). Then in Mexico, you "refill" in Pesos with your debit card (not a credit card - if you use your credit card to get some cash at an ATM, this is considered as "cash advance" and you pay high interests on the cash advance) from the ATMs. There are many ATMs every where.
Usually, when you get cash from the ATM:
- the ATM fee in Mexico is very low (most of the time a flat fee that is less than one dollar)
- the conversion fee depends on the Mexican bank that the ATM is affiliated with. This fee is the same if you go in the branch of the same bank brand.
- the operation fee depends on your own bank: this can be a flat fee (our bank, Wells Fargo has a flat feet of $5.00 US per transaction) or this can be a percentage of the transaction. Ask your bank before you leave.
Make sure that you notify your credit card or debit card institution that you will be travelling in Mexico; failure to do so, may lead you to have your card blocked by the institution if they believe that the card has been used fraudulently in Mexico.
Make sure also that your card work with a 4 digit PIN (not a 6 digits). See the following
link to locate the ATMs in Puerto Morelos. The closet one is (Bancomer) on the same block of Casitas Kinsol, inside the Willys grocery store; another one (HSBC) is inside the 7 Eleven convenient store, next to the gas station.

Only one bank is present in Puerto Morelos: Banco Azteca; all the major players (HSBC, Bancomer, Banamex), .... are in Cancun or Playa del Carmen.

 

 

 

How long is it from Cancun international airport to Casitas Kinsol?

 

The bus does 25 minutes to the bus stop in Puerto Morelos. A taxi (door to door) should do less than 25 minutes.

 

 

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Do we need a car to get to Casitas Kinsol and back to Cancun city itself and airport?

 

Mexico has one of the best and most efficient public transportation system based on buses. Transportation from Cancun international airport to Casitas Kinsol can be done in various forms:
- door to door thanks to taxis or collective vans. The prices vary with the companies. Just do a search over the Internet with the following keywords: Cancun airport shuttle taxis.
- you can also take a bus that would drop you at the bus station, 4 blocks from Casitas Kinsol. The cost is MX$96.00 Pesos (as off December 2015) per person. Make sure that there are buses scheduled at the time of your arrival at the airport of Cancun: see the "ADO" web site at
www.ado.com.mx . From the bus stop in Puerto Morelos to Casitas Kinsol, you can either walk or take a taxi (cost of around US$2.00).
There are plenty of taxis and collective vans in Puerto Morelos, so you can move around with ease. If you plan to go and visit Cancun, you can also use the ADO buses; the cost from Puerto Morelos to Cancun city is MX$25.00 Pesos (as off July 2015) per person: see their web site at
www.ado.com.mx . ADO buses make no stops, they are first class buses and they are direct to their destination. Collective buses stop wherever some one ask for a lift or a drop-off.

 

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Do you provide airport transfer or shuttle?

 

We do not provide airport transfer; however we highly recommend the services of CARM (Cancun And Riviera Maya) transfers. You book them online, you provide your flight information and they will be waiting at the airport for you. If your flight is delayed: no problem; they track the flight, they know if it is delayed or not and the greeter will adjust his schedule to be at the airport for you. You can book the CARM services at:

www.cancunandrivieramaya.com/transfers/puerto-morelos-transfers.asp

 

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How far is the beach? How much does the transportation cost?

 

Getting to the beach (2.0 miles) can either be:

- walking. There is a 1.8 mile long street from the highway MX307 to the beach that runs through the mangrove; it is wide and safe for pedestrian (even though there are sign warning you about the presence of crocodiles); it is also properly lighted at night. Along the street are 2 decks that allow bird-watching and wild life watching.

- by taxis: MX$25.00 Pesos (as of July 2015).

- by collective vans / buses: MX$6.00 Pesos (as of July 2015) from the Pemex gas station.

- bicycles (we rent them from MX60.00 Pesos per day per bicycle).

 

 

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What do I need to bring?

 

- Bring Mexican Pesos as many of the small businesses, that do not deal on a daily basis with tourists, will not accept US Dollars or will accept them at a very low rate. And, it is always a good idea to have some Mexican Pesos when you arrive at the airport (if you exchange some of your currency at the airport, you will not get the best out of your money).

- Bring your own beach towels. Linens are provided on short term rent (not provided on long term leases = one month rent or longer).

- Sun-blocker / sunscreen need to be biodegradable: the beach of Puerto Morelos is part of the National Park whose rules and regulations require biodegradable sunscreen. Make sure that you bring a 50% sun-blocker or higher. The lower grade sun-blockers do NOT work in this area of the world (Remember that We are closer to the Equator!!!).

- Bug spray is needed.

- Earplugs can be needed if you think that the singing of the birds, of the roosters, of the neighbors can disturb your sleep or your "siesta" time.

- Electrical adapter: please see the following link.

- Remember also to bring your medications: you cannot have them shipped to Mexico.

 

 

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Do I need to bring electrical adapters?

 

The electricity is the same as the USA (110 volts). However, most of the outlets do not have "ground": so you will need to bring an adapter from grounded plug to a non grounded outlet.

 

 

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What about laundry?

 

There are many laundries within 3 blocks of casitas Kinsol. You drop your laundry early morning and you may get it back the same day. If not, the next morning. The exact location can be found on the map with the following link. The cost is around MX $14.00 Pesos (as of July 2015) per kilogram of laundry.

 

 

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Is there a large supermarket near Casitas Kinsol?

 

A large super-market ("Chedraui") opened its doors in October 2014; it is located along the main highway, next to the gas station. A medium size mini-market is located on the same block as Casitas Kinsol: "Willys"; another one ("DUNOSUSA") is located on Highway 307, 3 blocks south of the ADO bus stop. Plenty of convenient stores and fruits and vegetables groceries, mini-markets are only one block away from Casitas Kinsol. Extralarge supermarkets and malls are located in either Cancun or Playa del Carmen: US brands as Walmart, Sam's club, Costco and Mexican brands as Soriana, Chedraui, La Comercial Mexicana, ... are present.

 

 

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Are there golf courses close to Casitas Kinsol?

 

There are currently no golf course in Puerto Morelos. However, the Iberostar resort, halfway to Playa del Carmen (less than 15 minutes drive) has a golf course. Should you choose to go to Cancun (30 minutes drive), you'll find 7 golf courses. The following links give you a complete list and map of golf courses by:

- Cancun.

- Playa del Carmen.

 

 

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How many occupants are allowed?

 

2 occupants per room. Some rooms have an extra bed (either individual or full size bed) and they can therefore accommodate one or two extra persons, at extra cost: US$12.00 per night per extra person.

 

 

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Do you provide linens / towels?

 

Linens /towels are provided on short term rent only (no linen provided on long term rent - more than one month rent). Beach towels are not provided.

 

 

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Is there a curfew? Is there a lock-out?

 

No curfew and no lock-out time: when you check-in, you receive a key of your room and a key of the main gate. You can access the property at any time that you wish. When coming back late, please respect the other guests by maintaining a quiet atmosphere.

 

 

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Do you have lockers?

 

We do not have lockers. However, all the rooms are equipped with a safe box where you can leave your passports, IDs, small electronics and valuables. You set your own code on these electronics safes. If you forget the code, we can force open the safe; however, all the occupants of the room must be present at the time of the opening of the safe.

 

 

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Is there a restriction on bringing pets?

 

Pets are welcome if well behaved. Pets need to be trained and sociable/friendly with other pets. A US$7.00 fee per pet per night is required. Pet are not allowed on furniture neither on beds. The owner of the pet must pick-up immediately after his friendly animal.

 

 

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I plan on bringing my dog - Are there vets in Puerto Morelos?

 

There are at least 5 veterinarians in Puerto Morelos; a map of their respective location is available online at http://goo.gl/maps/Acjrd. Three of them are located within 2 blocks of Casitas Kinsol. We prefer to take our pets to the vet in Cancun: he really cares about the animals and he keeps (on computer) a log of all the visits.

 

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Is Puerto Morelos a safe and secure place?

 

Puerto Morelos is still a small town that has not experimented the expansion and the exponential growth of Cancun or Playa del Carmen; therefore it has not experimented the drawback like these 2 mega tourist cities have and consequently has not been exposed to organized delinquency. Puerto Morelos is as safe as Mexico can be. And much safer than Cancun and Playa del Carmen. Casitas Kinsol is located on one of the main avenue in town; the "Municipal Police" and "Transit Police" squad cars patrols the area day and night.

 

 

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Is it safe to drink the water?

 

It is said to be safe; however, we personally do not trust the quality of the water. The drinkable water truck stops by (Monday through Saturday) between 10:00am and 1:00pm. The cost of the 5 gallon refill is less than US$3.00. If you need an extra bottle/container, it will cost less than US$7.00.

 

 

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Are there doctors & hospitals close by?

 

There are private clinics and there are also doctors available through a chain of drugstores called "Farmacias Similares". A basic consultation with a general doctor can be as low as MX $45.00 Pesos (as of November 2015). And medications are on the same range of prices. There are two well known hospitals in Cancun, approx 30 minutes away and are located at the south entrance of Cancun: AmeriMed Hospital (998-881-3400) and Hospiten Hospital (998-881-3700). The Hospiten Hospital has MRI & CAT Scan equipment.

 

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Are there people around who speak English?

 

Plenty of them. Locals will always find a way to help you and communicate with you.

 

 

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Where can we worship God?

 

The following link provides you with a map and the locations of churches around town.

 

 

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Where is the closest embassy?

 

Most embassies are located in Mexico City. However, many consulates have offices in Cancun: see the following link for a list by country. Some countries have only an consul "honoraria" (or

consular agency) in Cancun or Playa del Carmen.

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What about taxis?

 

Step in the street, outside of Casitas Kinsol; you won't wait long before you can get a taxi. We can also call the taxi station in Puerto Morelos and the dispatcher will send you a taxi in less than a minute: the phone number is 998-871-0090 or 998-208-8911. Add a $2.00 Pesos fee for the pick-up at Casitas Kinsol. You can also walk to the nearest taxi station located at the Pemex gas Station, on Highway 307. Taxis are not equipped with taximeters: always ask for the cost / fare before you get on board, do NOT wait until you get to your destination to inquire the cost.

 

 

 

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What about tipping?

 

The minimum salary in Mexico (varies by states) and is around MXN 70.00 Pesos per day (as January 2015). Many hotels’ employees make around MXN 100.00 Pesos per day. They highly count on your tips to live decently in the most expensive area of Mexico: the Riviera Maya. 10% to 15% is expected by waiters, maids, housekeepers, guides, taxi drivers, … If you go to non-touristy areas, you are not expected to tip; however, tips are always welcome (even your maid at Casitas Kinsol would greatly appreciate a tip!!!).


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What about phone services?

 

There is pay-phone on the corner of the block, up the street, on the right hand side of the intersection, next to the Union of Taxis Office (Sindicato de Taxistas); it takes coins and pay-phone cards. Payphone cards can be bought in most of the convenient stores.

Puerto Morelos is area code 998. When dialing from Puerto Morelos to another "998" phone number, only dial the last 7 digits XXX-YYYY.

Cancun is local. Playa del Carmen and Tulum are long distance.

 

 

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Will my mobile phone work in Puerto Morelos?

 

Your mobile phone may work in Mexico: please check with your mobile phone provider for the coverage and the conditions that apply (international service fee, roaming fee, ...). Most of the US providers have services or agreements with local providers. You can also buy a local provider chip and insert the chip into your phone; just make sure that you have an "open/unlocked" phone.

 

 

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How to dial a mobile phone in Mexico?

 

When dialing a mobile phone within the same area code, first dial 044 then the local area code (998, in the case of Puerto Morelos), then the number:

044-998-XXX-YYYY.

If the mobile is from a different area code, first dial 045 then the local area code (AAA), then the number: 

045-AAA-XXX-YYYY.

To receive a call from the USA on a Mexican mobile, the caller need to dial 011 (to reach the international) 52 (to reach Mexico) 1 (to reach a mobile phone) and the mobile phone number:

011 52 1 AAA-XXX-YYYY

To receive a call from the USA on a Mexican land line, the caller need to dial 011 (to reach the international) 52 (to reach Mexico) and the mobile phone number:

011 52 AAA-XXX-YYYY

 

 

 

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Will my GPS work in Puerto Morelos?

 

Your GPS will work in Mexico. You just need to buy the software and the maps for Mexico; check with your GPS provider to download the maps of Mexico on your device. When using a GPS in Mexico, always try to get the coordinates of your destination (Latitude and Longitude) as most of the GPS have a hard time finding addresses (a single address can lead to different locations in a same city).

 

 

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What is the time zone in Puerto Morelos?

 

In February 2015, the state of Quintana Roo (and not the state of Yucatan) adopted a new time zone: it is Eastern Time (US and Canada) with no daylight savings. Mexico city and the remaining of the Yucatan peninsula (state of Yucatan, state of Campeche) is on a different time zone. If you need to set up manually the time zone of your electronic devices, you may want to choose the time zone of Bogota Colombia.

 

 

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What is the weather in Puerto Morelos?

 

The Weather Channel will answer this question. Click on the link and get the forecast, the average temperatures, the rain accumulations, ... However, we have found these forecasts to be poorly reliable. If you want a reliable forecast, just talk to one of the local fishermen at the main pier.

 

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We strive for accuracy. If you have noticed anything that should be corrected in this page, please contact us

 

BOOK NOW

For immediate assistance, call us in Mexico at + 52 998-206-9152

 

 

Home

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Casitas Kinsol is a family-owned and operated vacation / holiday rental. These huts, bungalows and rooms are for rent by the owner. This is not a vacation rental condo or a holiday flat for rent; this is not a vacation house or a villa to let. The property counts with 8 individual rooms, with private baths. They are located in the heart of Puerto Morelos (the town - but not the port / beach area) on the Mayan Riviera - Caribbean coast of Mexico. Its convenient location is only 5 minutes drive from the beach of Puerto Morelos and 35 minutes from Cancun (25 minutes from Cancun international airport). The daily rate starts at $29.00 US Dollars for 2 persons. Ask for our week-long discounts.

 

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Last update on 04/22/2017

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